Terms and Conditions
General Terms and Conditions
§ 1 Brokerage Agreement
By making use of the brokerage or agency services, requesting information or a property description, conducting property viewings, or entering into negotiations with the seller or landlord or their representatives regarding a property offered by Kroatienhaus.com, a brokerage agreement is concluded with the prospective tenant or buyer in accordance with the following General Terms and Conditions.
§ 2 Brokerage commission
If our activities result in the conclusion of a contract, the following brokerage commissions are due immediately after the conclusion of the contract:
Viewings are only possible with a brokerage agreement/viewing request concluded in advance. The brokerage commission is due upon notarization of the purchase agreement. Viewings are free of charge.
The brokerage commission is 3.57% of the purchase price, including 19% statutory VAT. However, the minimum commission is €2,499, including 19% statutory VAT. All information in the exposé is subject to change and has been included in the exposé in accordance with the information provided by the owner.
In accordance with the EU Data Protection Directive and for the protection of the owners, we can only disclose the exact locations once the brokerage/viewing agreement has been concluded or once a viewing appointment has been arranged.
Upon conclusion of a residential lease agreement: 2.38 (including VAT) months' rent of the contractually agreed net rent
The brokerage commission is earned as soon as the desired or an economically equivalent contract has been concluded through our mediation or on the basis of our evidence.
This also applies in the event that a contract is concluded with a proven interested party or contractual partner, even though the contract negotiations have been interrupted in the meantime and the broker is no longer involved in subsequent negotiations or another person continues the negotiations. The brokerage commission is also due if the broker's activity was only a contributing factor to the signing of the contract. The brokerage commission is due immediately after the notarization or signing of the rental agreement.
§ 3 Notarization/Conclusion of a Rental Agreement/Lease Agreement
The broker is entitled to be present at the signing of the purchase, rental, or lease agreement and to receive a copy of the respective agreements. In the case of purchase agreements, the broker has the right to have his commission claim certified by means of a brokerage clause in the agreement.
§ 4 Prior Knowledge
If the recipient of an exposé is already familiar with the property we have identified, they must document this in writing to Kroatienhaus.com within 5 working days, stating the source and providing suitable evidence. The date of the postmark is decisive for compliance with the deadline. If no proof of prior knowledge is provided within this period, the property shall be deemed unknown.
§ 5 Dual agency
germansurance.com reserves the right to also act on behalf of the other contracting party in return for payment.
§ 6 Compensation for damages
All offers in the form of quotations or exposés are strictly confidential and intended for personal use only. The interested party shall be liable to Kroatienhaus.com for the agreed commission if they intentionally or negligently disclose the offer intended for them to third parties and a contract is concluded as a result.
§ 7 Liability
All information about the property is based on information provided by third parties. Therefore, no liability can be accepted for the accuracy or completeness of the information. The exposés and other documents sent are only non-binding preliminary information. The liability of Kroatienhaus.com is limited exclusively to intentional or grossly negligent behavior.
§ 8 Data protection
All personal and property-related data will be used exclusively for the processing of the order. The client consents to the transfer of data to third parties if this is necessary for the fulfillment of the order. The data will not be passed on in any other way.
§ 9 Amendments and additions
Amendments and additions to contracts concluded with Kroatienhaus.com must be made in writing to be effective. Verbal side agreements are not effective.
§ 10 Severability clause
Should individual provisions of the contract be or become invalid, this shall not affect the validity of the contract or the effectiveness of the remaining provisions. The contracting parties undertake to replace the invalid provision with a clause that corresponds to the economic and legal content of the invalid provision.
Right of withdrawal
Withdrawal policy
You may withdraw from this contract within 14 days without giving any reason in writing (e.g., letter, fax, email). The period begins upon receipt of this policy in writing.
If the policy is not communicated at the latest upon conclusion of the contract, but only after conclusion of the contract, the withdrawal period is one month. In the case of a distance contract pursuant to § 312b (1) sentence 1 BGB, the period does not begin before conclusion of the contract. The timely dispatch of the withdrawal is sufficient to comply with the withdrawal period.
The withdrawal must be sent to:
Sandra Pramann
Hungerbachstraße 8
82386 Oberhausen
Email: ObscureMyEmail
Tel: +49 8802 914605
Consequences of revocation
In the event of an effective revocation, the services received by both parties must be returned and any benefits derived (e.g., interest) must be surrendered. If you are unable to return the service received in whole or in part, or only in a deteriorated condition, you may be required to compensate us for the loss in value.
In the case of distance contracts, this may mean that you must nevertheless fulfill your contractual obligations for the period until revocation. You only have to pay compensation for the deterioration of the item if the deterioration is due to handling of the item that goes beyond the examination of its properties and functionality. “Checking the properties and functionality” means testing and trying out the respective goods, as is possible and customary in a retail store. Items that can be shipped by parcel post are to be returned at our expense and risk. Items that cannot be shipped by parcel post will be picked up from you.
Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your cancellation notice; for us with its receipt.
In the case of a distance contract, your right of cancellation expires prematurely if the contract has been completely fulfilled by both parties at your express request before you have exercised your right of cancellation.